Frequently Asked Questions
Everything you need to know about Ndlss® high-performance gear and services.
How do I determine the right size for my performance gear?
We provide a comprehensive sizing guide on each product page. Our gear is designed with a 'Pro-Fit' aerodynamic silhouette; if you prefer a more relaxed fit, we recommend sizing up.
What is the Ndlss® shipping policy?
We offer worldwide express shipping. Orders are typically processed within 24-48 hours. Delivery times vary by region but generally range from 3-7 business days.
Can I return or exchange items if they don't fit?
Yes, we offer a 30-day return and exchange policy. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How should I care for my technical fabrics?
To maintain the integrity of the fibers, we recommend machine washing in cold water (max 30°C) using a laundry bag. Avoid fabric softeners and always hang to dry.
Do you offer a Crash Replacement program?
We know accidents happen. Ndlss® offers a 40% discount on replacement kit if your gear is damaged in a crash within the first year of purchase. Contact our support team with photos of the damage.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.